I can receive email but I cannot send. Why?

To avoid our mail servers from being used to spam we require that all senders authenticate with the mail server before it will allow you to send email.

Most email clients have an option called 'My Server Requires Authentication'. This option must be ticked if you are using our mail servers to send email.

Here is a screen shot of Microsoft Outlook Express. Make sure the 'My Server Requires Authentication' option is ticked as shown...

Screen shot of Outlook Express Server Properties tab

Here is a screen shot of Microsoft Outlook. Make sure the 'My Outgoing Server (SMTP) Requires Authentication' option is ticked as shown...

Screen shot of Outlook - Outgoing Server Properties tab (Which is located in the More Settings section)