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Use of myshophosting's service constitutes
acceptance and agreement to myshophosting's AUP (Acceptable Use
Policy) as well as myshophosting's TOS (Terms of Service). From
herewith in this TOS, AUP, and SLA, the usage of "us",
"we", "our", "ours" shall constitute
reference to myshophosting, the usage of "you", "your",
"they", "them" shall refer to client / customer
of myshophosting.
Acceptance of Contractual Agreement
1. Client agrees that by placing an order either by means
of electronic ordering (web order form) or submitting a written
contract, and receipt of such order by myshophosting, that you
are agreeing to our TOS, AUP, and SLA. No Modifications of said
contract by customer is allowed.
2. myshophosting will provide, and Customer will purchase
and pay for, the Services, and service fees specified in the Order
for the applicable Service Description. Customer acknowledges that
the service, and service fees have been communicated to the customer,
and that they are aware of all applicable charges as per contract, AUP, SLA, and TOS. Customer also understands that any promotional
offers unless specified in contractual terms will not be applicable
to their individual service.
3. In connection with any Hosting Services, if Customer's actual
bandwidth usage in any month exceeds allotted amount, specified
in Customer's contract, Customer will pay myshophosting any additional
fees as specified in the Service Description.
Payment
Establishment of this service is contingent upon receipt
of payment from Customer to myshophosting. Subsequent payments
are due on the anniversary date of the month for that month's service,
unless customer requests all monthly payments to be consolidated
to one specific billing date. Any additional services relative to
a primary hosting account, will be prorated to the primary hosting
account's monthly recurring billing date, along the following guidelines
of prorating methodology: (total monthly fees/ 30)* number of days
to monthly recurring billing cycle. Any setup fees will be charged
full setup fee pricing, and are applied at time of initial request
of such services.
Payments and Fees
Payment is due on the defined monthly recurring billing
date of each month.
Credit cards that are declined for any reason are subject to a $5.00
declination fee. Service will be interrupted on accounts that reach
10 days past due. Accounts not paid by due date are subject to a
$5.00 late fee. Accounts that are not collectable by myshophosting
will be turned over to an outside agency for collection. If your
account is turned over for collection, you agree to pay the company
a "Processing and Collection" Fee of not less than Fifty($50.00)
nor more than One Hundred, Fifty($150.00)
Delinquent Accounts
myshophosting may temporarily deny service or terminate
this Agreement upon failure of Customer to pay charges when due.
Such termination or denial will not relieve Customer of responsibility
for the payment of all accrued service fees, or any collection fees.
Account Cancellation
All requests for cancelling any service / services must be made in
writing with at least 30 days notice but not more than 60 days prior
written notice and emailed to
support@myshophosting.com.
Confirmation Receipt of cancellation will be sent within 24 hours
of our normal cancellation department hours of 9AM to 5PM EST Monday
- Friday.
Refunds and Disputes
All payments to myshophosting are non-refundable. This
includes any setup fees and monthly fees regardless of usage. All
billing disputes must be reported within 30 days of the time the
dispute occurred. Disputed charges to your credit card issuer, also
known as chargeback's, in myshophosting's discretion which is valid,
under the terms and conditions of our SLA, AUP, and TOS, will result
in service interruption, and reconnection fees to restore the desired
service.
Archiving and Backup of your Data
We will archive your data on a regular basis for the
purposes of disaster recovery. In the event of equipment failure or
data corruption, we will restore from the last known good archive.
In the event of corruption of all of our archives, or in the event
that an old archive is used to restore data, you should be prepared
to upload your data to your web site. You must maintain a recent
copy of your data at your premises at all times. We will not be
liable for incomplete, out-of-date, corrupt or otherwise deficient
data recovered from our backups.
myshophosting's Warranties and
Liabilities
We accept liability for the supply of the Services to the extent
provided in this agreement.
We do not warrant that:
- the Services provided under this agreement will be
uninterrupted or error free;
- the Services will meet your requirements, other than as
expressly set out in this agreement; or
- the Services will be free from external intruders (hackers),
virus or worm attack, denial of service attack, or other persons
having unauthorised access to the services or systems of
myshophosting.com.
Except as expressly provided to the contrary in this agreement,
we exclude all liability for indirect and consequential loss or
damage of any kind, loss or corruption of data, loss of revenue,
loss of profits, failure to realise expected profits or savings and
any other commercial or economic loss of any kind, in contract, tort
(including negligence), under any statute or otherwise arising from
or relating in any way to this agreement and/or its subject matter.
We make or give no express or implied warranties including,
without limitation, the warranties of merchantability or fitness for
a particular purpose, or arising from a course of dealing, usage or
trade practice, with respect to any goods or services provided under
or incidental to this agreement. No oral or written information or
advice given by us, our resellers, agents, representatives or
employees shall create a warranty or in any way increase the scope
of the express warranties hereby given, and you may not rely on any
such information or advice.
Our total aggregate liability to you for any claim in contract,
tort, negligence or otherwise arising out of or in connection with
the provision of the services will be limited to the charges paid by
you in respect of the services which are the subject of any such
claim and provided that you notify us of any such claim within one
year of it arising.
In no event will we be liable to you for any loss of business,
contracts, profits or anticipated savings or for any other indirect
or consequential or economic loss whatsoever.
In the event that this agreement constitutes a supply of goods or
services to a consumer as defined in the Trade Practices Act 1974
(Cth) nothing contained in this agreement excludes, restricts or
modifies any condition, warranty or other obligation in relation to
this agreement, where to do so is unlawful. To the full extent
permitted by law, where the benefit of any such condition, warranty
or other obligation is conferred upon you pursuant to the Act, our
sole liability for breach of any such condition, warranty or other
obligation, including any consequential loss which you may sustain
or incur, shall be limited (except as otherwise specified in this
agreement) to:
- the replacement of the goods or the supply of equivalent
goods or payment of the cost of replacing the goods or acquiring
equivalent goods; or
- the repair of the goods or payment of the cost of having the
goods repaired;
- the supplying of the Services again; or
- the payment of the cost of having the Services supplied
again.
We specifically exclude any warranty as to the accuracy or
quality of information received by any person via your server and in
no event will we be liable for any loss or damage to any data stored
on the Server. You are responsible for maintaining insurance cover
in respect of any loss or damage to your data stored on the Server.
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