Today, Wednesday 12th May 2021, Microsoft have advised an outage affecting Outlook users. User Impact: Users may be unable to view email message content within Outlook. More Info: Impact is specific to the Outlook client and users with access to other protocols, such as Outlook on the web or the [...]
Open: Business as usual for telephone support. Email / Call Back Support Only: We will be operating in a call back only mode. If your enquiry is new business-related or for non-urgent support, please call back during our Open times. Closed: Email support will be provided all the way through [...]
CURRENT STATUS: ALL USERS ARE NOW ABLE TO AUTHENTICATE - THIS IS NOW RESOLVED (29/09/2020) Please be aware - this morning, Tuesday 29th September 2020 Microsoft have what appears to be a worldwide authentication outage. You may experience errors attempting to login to any Microsoft Office service including Outlook/Exchange [...]
Friday 18th September 2020 Please note that due to a family funeral, myshophosting will be providing emergency callback support only. If your issue is urgent and cannot wait, please email firstname.lastname@example.org or call us and leave a detailed message. Thank you for your understanding.
10th September 2020 upgrades to the CPU's and RAM will be performed from 9pm on the following two servers: homer.myshophosting.com bart.myshophosting.com The process will require a small amount of downtime as the servers are shut down for the CPU/RAM replacements. This downtime should be < 15min for each server.
Its that time of year again where we can relax and spend some quality time with friends and family over the Christmas and New Year period. That means our office is going to have closure periods throughout December and January. If you take a look at our cool calendar we’ve [...]
Microsoft has reported the end of Windows 7 support is nearing. After 10 years, support for Windows 7 is coming to an end on 14 January 2020. As of 1st January 2020, myshophosting will no longer provide technical support for customers on Windows 7 or earlier operating systems - Including [...]
The myshophosting team was run off its feet in 2018 and we’re excited to take a moment to kick back, relax and spend some quality time with friends and family over the Christmas and New Year period. That means our office is going to have closure periods throughout December and [...]
Please Note - Monday, 8th October through Sunday, 14th October I will be travelling to Singapore with my wife for our 10th Anniversary. Because of this, there will likely be a delay in reply to support emails and calls to our office will go to voicemail. I will be checking [...]
In the last 6 months, we have noticed a marked increase in the number of scam emails being received by our clients. These emails usually fall into one of the following categories: Fake Invoice or business related emails - Usually aimed at you paying money to someone other than the [...]