Blog

12 05, 2021

Office 365 Email Outage affecting Outlook

By |2023-06-15T17:53:42+10:00May 12th, 2021|Exchange|Comments Off on Office 365 Email Outage affecting Outlook

Today, Wednesday 12th May 2021, Microsoft have advised an outage affecting Outlook users. User Impact: Users may be unable to view email message content within Outlook. More Info: Impact is specific to the Outlook client and users with access to other protocols, such as Outlook on the web or the [...]

22 12, 2020

myshophosting Office Hours – Christmas & New Year Period – 2020/2021

By |2021-12-21T13:57:48+10:00December 22nd, 2020|General|Comments Off on myshophosting Office Hours – Christmas & New Year Period – 2020/2021

Open: Business as usual for telephone support. Email / Call Back Support Only: We will be operating in a call back only mode. If your enquiry is new business-related or for non-urgent support, please call back during our Open times. Closed: Email support will be provided all the way through [...]

29 09, 2020

Office 365 – Authentication Outage – World Wide

By |2023-06-15T17:53:50+10:00September 29th, 2020|Exchange|Comments Off on Office 365 – Authentication Outage – World Wide

CURRENT STATUS: ALL USERS ARE NOW ABLE TO AUTHENTICATE - THIS IS NOW RESOLVED (29/09/2020) Please be aware - this morning, Tuesday 29th September 2020 Microsoft have what appears to be a worldwide authentication outage. You may experience errors attempting to login to any Microsoft Office service including Outlook/Exchange [...]

17 09, 2020

Friday – 18th Sept – Emergency Support Available Only

By |2020-09-17T17:28:26+10:00September 17th, 2020|General|Comments Off on Friday – 18th Sept – Emergency Support Available Only

Friday 18th September 2020 Please note that due to a family funeral, myshophosting will be providing emergency callback support only. If your issue is urgent and cannot wait, please email support@myshophosting.com or call us and leave a detailed message. Thank you for your understanding.

10 09, 2020

10th September 2020 – Scheduled Maintenance

By |2020-09-17T14:54:31+10:00September 10th, 2020|General|Comments Off on 10th September 2020 – Scheduled Maintenance

10th September 2020 upgrades to the CPU's and RAM will be performed from 9pm on the following two servers: homer.myshophosting.com bart.myshophosting.com The process will require a small amount of downtime as the servers are shut down for the CPU/RAM replacements. This downtime should be < 15min for each server.  

6 11, 2019

Support for Windows 7 is nearing the end

By |2023-06-15T17:54:11+10:00November 6th, 2019|Exchange, General, Security|Comments Off on Support for Windows 7 is nearing the end

Microsoft has reported the end of Windows 7 support is nearing. After 10 years, support for Windows 7 is coming to an end on 14 January 2020. As of 1st January 2020, myshophosting will no longer provide technical support for customers on Windows 7 or earlier operating systems - Including [...]

8 10, 2018

Reduced Support – this week

By |2018-10-10T20:30:54+10:00October 8th, 2018|General|Comments Off on Reduced Support – this week

Please Note -  Monday, 8th October through Sunday, 14th October I will be travelling to Singapore with my wife for our 10th Anniversary. Because of this, there will likely be a delay in reply to support emails and calls to our office will go to voicemail. I will be checking [...]

19 09, 2018

Beware of SCAM emails

By |2023-06-15T17:54:18+10:00September 19th, 2018|General, Security|Comments Off on Beware of SCAM emails

In the last 6 months, we have noticed a marked increase in the number of scam emails being received by our clients. These emails usually fall into one of the following categories: Fake Invoice or business related emails - Usually aimed at you paying money to someone other than the [...]

4 07, 2018

Client Area – Card Processing Problems – 04/07/2018

By |2018-09-19T11:22:07+10:00July 4th, 2018|General|Comments Off on Client Area – Card Processing Problems – 04/07/2018

Please be aware that we currently have a problem with our automated credit card processing. Some customers credit cards are failing to process and as a result, will be receiving overdue notices. We are working on the problem and will manually process due invoices once the problem is resolved. We [...]

17 01, 2016